Does Chaco Have A Lifetime Warranty (2025)

FAQs

How long are Chacos supposed to last? ›

See, Chaco sandals have earned a reputation for exceptional durability, and it's not uncommon that a pair can go 10 years without the footbeds or straps needing to be replaced. But as any Chaco fan can tell you, all that relentless use over a long period of time can leave them with a pretty distinct and funky smell.

We stand behind our products. If a product fails because of a defect in materials or the quality of workmanship, we will repair or replace it free of charge.

So you can head to certain retailers rocking your ragged old sandals and trade them in for a solid 20% discount towards a shiny new pair! How cool is that? Chaco then takes your worn babies, refurbishes them, and donates them to rad charities like the dZi Foundation that builds schools in Nepal.

Your sandals must be received within 10 days of completing this form. Orders received beyond the 10 days will require us to contact you to update your repair order. PLEASE NOTE, THIS CAN ADD 2 TO 3 WEEKS TO YOUR REPAIR. Average in-house turnaround time for repairs is 10 business days after receiving sandals.

Over the course of wear, grit and sand can get in the channels where the straps enter and exit the midsole, which can create excess odor and cause your straps to stick. To clear these channels we recommend “flossing” your straps with these steps.

Overall, in my experience, Chacos exude a sense of sturdiness, reliability and enhanced support, which is beneficial for those with high arches, whether it's the Classic Z or Cloud lines.

In fact, podiatrists recommend Chacos for those with plantar fasciitis to help reduce foot and heel pain from the ailment, due to the arch support and high heel cups. As we mentioned above, Chaco is also highly popular for those with both flat feet and high arches.

We will gladly accept your free return or exchange of UNWORN merchandise within 30 days of the date of shipment. Exchanges and returns are free!

After surveying many Chaco wearers online, I've identified the top trouble areas that can lead to foot pain: High Arch Support: Chaco's molded arch can strain flat feet or flared feet. Firm, Textured Footbed: Unlike cushy flip flops, Chaco soles are sturdy, with a grippy tread many feet need to adjust to .

They will be uncomfortable the first week you wear them

For about the first week you wear Chacos, they form to your feet. They feel stiff until you break them in. Trust the process. Once your foot forms the arch it will be the most comfortable pair of shoes in your wardrobe.

Are Chacos hard to break-in? ›

Break-in period: Chaco sandals have a strap that's really adjustable. I have found that by adjusting this, I only need a day or two of breaking them in. In terms of break-in time, they are a lot better than any other shoe I have ever owned. Comfort: I find Chaco sandals to be really comfortable.

Do NOT be fooled into letting this fear guide your decision. Chacos wrap your feet snugly and keep them securely in place so your toes won't spill over. There will not be much leftover space between the edge of your sandals and your foot—this is okay. It's actually for the best!

A: For normal wear-and-tear, I've found that these sandals handle water without no problem. They are casual sandals, and I definitely don't give them the rough treatment I give my normal Chaco sandals (canoeing, sloshing through shallow water, etc.), but getting caught in a downpour won't damage them.

Chacos are actually certified by the American Podiatric Medical Association – the comfortable footbed is said to be great for arch support and can help people who have foot pain. I don't have any personal experience with this, but Chacos have a good reputation for being great for feet.

In fact, podiatrists recommend Chacos for those with plantar fasciitis to help reduce foot and heel pain from the ailment, due to the arch support and high heel cups. As we mentioned above, Chaco is also highly popular for those with both flat feet and high arches.

Chaco are still great, yes they are big, clunky, heavy, but they also are durable and comfortable.

Chacos have a bit of a break-in period. Unlike flimsy flip flops that mold to your feet immediately, Chacos are sturdy, supportive sandals designed for adventure. And that firm structure may feel downright hard if your feet aren't used to them!